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Older generations use the internet as a tool for research, shopping and banking

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Contrary to the image of Generation Y as the “Net Generation,” internet users in their 20s do not dominate every aspect of online life. Generation X is the most likely group to bank, shop, and look for health information online. Boomers are just as likely as Generation Y to make travel reservations online. And even Silent Generation internet users are competitive when it comes to email (although teens might point out that this is proof that email is for old people).

Internet use and email

The web continues to be populated largely by younger generations, as over half of the adult internet population is between 18 and 44 years old. But larger percentages of older generations are online now than in the past, and they are doing more activities online, according to the Pew Research Center’s Internet & American Life Project surveys taken from 2006-2008.

The biggest increase in internet use since 2005 can be seen in the 70-75 year-old age group. While just over one-fourth (26%) of 70-75 year olds were online in 2005, 45% of that age group is currently online. Much as we watch demographic and age groups move up in “degrees of access” on our “thermometers,”1 we can probably expect to see these bars become more level as time goes on. For now, though, young people dominate the online population.

Instant messaging, social networking, and blogging have gained ground as communications tools, but email remains the most popular online activity, particularly among older internet users. Fully 74% of internet users age 64 and older send and receive email, making email the most popular online activity for this age group. At the same time, email has lost some ground among teens; whereas 89% of teens claimed to use email in 2004, just 73% currently say they use email.

Teens and Generation Y find entertainment and social networks online

Teens and Generation Y (internet users age 18-32) are the most likely groups to use the internet for entertainment and for communicating with friends and family. These younger generations are significantly more likely than their older counterparts to seek entertainment through online videos, online games, and virtual worlds, and they are also more likely to download music to listen to later. Internet users ages 12-32 are more likely than older users to read other people’s blogs and to write their own; they are also considerably more likely than older generations to use social networking sites and to create profiles on those sites.2 Younger internet users often use personal blogs to update friends on their lives, and they use social networking sites to keep track of and communicate with friends.3 Teen and Generation Y users are also significantly more likely than older generations to send instant messages to friends.

By a large margin, teen internet users’ favorite online activity is game playing; 78% of 12-17 year-old internet users play games online,4 compared with 73% of online teens who email, the second most popular activity for this age group. Online teens are also significantly more likely to play games than any other generation, including Generation Y, only half (50%) of whom play
online games.

Older generations use the internet as a tool for research, shopping and banking

Compared with teens and Generation Y, older generations use the internet less for socializing and entertainment and more as a tool for information searches, emailing, and buying products. In particular, older internet users are significantly more likely than younger generations to look online for health information. Health questions drive internet users age 73 and older to the internet just as frequently as they drive Generation Y users, outpacing teens by a significant margin. Researching health information is the third most popular online activity with the most senior age group, after email and online search.

> Read the report

 

 

By KS Date 13-04-2009

 

 

 

 

 


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